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Customer service from the juggle ball designer
I got the replacement balls Friday. They are just fine. That juggle pouch is really nice too. I was tempted to keep the orange and yellow balls just from greed but i can't juggle 7 balls at once (yet) anyway, so here you go. Hope the post mortem on them is helpful. It's really nice dealing with someone who has pride in what they do. I spent a lot of time searching the web before I plunked down my cash (I'm really frugal). I'm also pretty easy going though. I wasn't going to complain about a little vatiation in the product but frankly, every time I reached in my bag I avoided those two balls in favor of the others. It really is nice that you stood behind your wares and insisted on perfection. In my opinion that will help you in the long run. I am a member of contactjuggling.org and I've seen some vendors blacklisted because of poor service or inconsistent quality. Anyway, it's been great dealing with you. Even before this, I have plugged your site to some hacky sackers I've met. I'll certainly do so again.